CampusLifeServices we are listening

We Invest in UCSF

During a tough economy, it’s natural to question what we really need to spend money and time on. This is as true for Campus Life Services as it is for you. Being cost-conscious, we do whatever we can to keep our rates competitive or low—by doing regular market analysis, keeping a close eye on operating costs, and checking in with our customers to ensure that we’re providing the experience they want (see below.) This experience includes reinvesting in things like groundskeeping, recycling programs, building improvements, and back into you, our customer, by underwriting programs and activities that bring people together and enrich the human spirit. In this issue, we answer a few more of your concerns regarding your experience with Campus Life Services.

As always, e-mail us your thoughts and feedback anytime to: .(JavaScript must be enabled to view this email address)


roll over 
Mission Bay Conference Center. Small is the new big.

Your concern:

    Mission Bay Conference Center room rental is too expensive for my small department meetings.

Our response:

    Off-peak times is peak time for discounts for UCSF departments. Now through March, UCSF departments can rent Leach Conference Rooms 1 through 4 for only 250.00 per room—that’s a savings of 350.00 off the regular UCSF room rental rate. These rooms can be pre-set for either conference style for a group of 20 or classroom style for a group of 24.


Learn more about conferences at Mission Bay.

back to top

Retail Services. The dingo ate my money.

Your concern:

    While there are no dingos on campus that we know of, sometimes it feels like a vending machine acts like one and runs away with your money when you least expect it. And our customers have said that reimbursements from vending machines can take a long time.

Our response

    With over 100 vending machines across UC campuses, reimbursements can be delayed until we sort out all the details (i.e., which machine, on which 2nd floor of which campus building?) Recently, a 5-digit ID number was assigned to every vending machine and put into a database. This helps us know the location of each and every machine. If something goes wrong, you just need to reference that machine’s 5-digit number. We’ll know instantly which machine malfunctioned.
    Since implementing this system, we’ve been able to process reimbursements and get our vending machines up and running, faster.

Get to know Retail Services.

 

back to top

Facilities Services. Staying current on conservation.

Your concern:

    The (automatic flushing) toilets at MCB often flush 3 or more times when I enter the stall, and for the duration of time I am using the facility. I think there were good intentions when these were installed, but most of them fail because they over-flush or do not flush automatically at all. Please consider this as part of the water-saving and sustainability initiatives.

Our response:

    Thanks for the tip. Conservation is everyone’s job and we’re glad to follow up on this one. A water audit is underway in MCB to identify all potable water wasting equipment and fixtures (like the overactive flushing!) The results of the audit will shape future conservation strategies for efficient potable water use and to minimize waste water generation. If you’ve noticed an overactive toilet or other facility that may need our attention, let us know on our website or call us, at: 476-2021.

Get to know Facilities Services.

back to top

Transportation - Know before you go.

Your concern:

    Improve shuttle access from Parnassus to Mission Bay during peak commute times.

Our response:

    Your peace of mind is as important to us as getting you to your destination safely and on time. Shuttles traveling from Parnassus Heights to Mission Bay depart every six minutes during peak times—and we’ve found a way to assure you that we’re on our way. We’re in the process of installing GPS-enabled equipment on our shuttles. The GPS system, NextBus, lets riders view real-time shuttle arrivals on a desktop PC, mobile device, or by calling a local number.Target implementation date: April 1, 2013.
    Another cool feature of NextBus? You can view (your) shutle’s location on a virtual city map from any Internet-enabled device.

Learn more about Transportation Services’ GPS program.

 

back to top

 
 1,000,000
dollars saved in utility costs this fiscal year thanks to a UCSF strategic energy program managed by Facilities Services.

27,000
projected number of potato chip bags per year expected to be diverted from landfill since Mission Bay Conference Center partnered with TerraCycle to make every item in their box lunches 100% compostable.

30.7
average # of miles driven round trip daily by UCSF commuters who drive alone.

79
the % of UCSF staff and student commuter-related CO2 emissions created by the 30.7% of UCSF drivers who drive alone.