CampusLifeServices we are listening

Your ideas. Our response.

Campus Life Services provides a broad range of quality services tailored to support the UC San Francisco community. With the UCSF Customer Satisfaction Survey due to come out on October 27, we hope you will take the time to let us know how we’re doing. Give us kudos where you think we deserve it. Or let us know the areas we can do better to enhance your experience with us. In the meantime, read on for service improvements Campus Life Services put in place this year in response to your feedback from the 2013-2014 survey.



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More dining choices and convenience

San Francisco is a foodie’s paradise. You asked, and we delivered: the Food Truck Thursdays pilot program at Mission Bay featured a variety of eating choices including Chairman Truck, Kasa Indian, Hongry Kong, and Little Green Cyclo. The popular Wednesday Mission Bay Farmer’s Market is now open all year round; and thanks to a partnership with the UCSF Medical Center, Retail Services opened a larger Walgreen’s store at the Parnassus campus. 

Explore dining, shopping, and personal services available from Retail Services.

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Bicycle parking expands

UCSF commuters love their bicycles! As biking continues to become San Francisco’s preferred mode of transport, Transportation Services responded by increasing bike parking capacity on campus with the installation of new racks at Parnassus (MU Garage), Mission Bay, and Mission Center.

Learn more about Biking options at UC San Francisco.

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Family fun and discounts

Two things that the UCSF community definitely love: entertainment and savings. This year, Arts & Events introduced a new family event at the San Francisco Zoo and welcomed over 300 attendees. New this year, too: discounted E-Tickets for San Francisco’s deYoung Museum and The California Academy of Sciences are now conveniently available 24/7 through the Arts & Events page.

Explore Arts & Events.

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Fitness at Mission Center Building

In effort to create more affordable and accessible fitness facilities for faculty, staff and students, UCSF Fitness & Recreation collaborated with UCPD and opened a new mini fitness center at the Mission Center Building. The workout equipment – treadmill, spin bike, stationary bike, and weights – are also an added benefit for all Premier members.

Fitness & Recreation Services. Our focus is your wellness.

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Green is so in

Campus Life Services supports UC-wide efforts to get to zero waste.

The Mission Bay Conference Center at UCSF replaced bottled water in meeting rooms with water bubblers and water stations, added eco-friendly meeting room tables to eliminate the need for linen, reduced snack packaging, and offered compostable plates, cups, and napkins at its events. Combined with other efforts, the Mission Bay Conference Center won the Chancellor’s Advisory Committee on Sustainability’s Team Award for “personalizing” UCSF’s LivingGreen Meeting Certification to their customers.
See what’s new at the Mission Bay Conference Center at UCSF.

Housing Services installed new Energy Star refrigerators to many of its locations, water and energy efficient laundry machines at Aldea San Miguel, low flow toilets at 145 Irving Street, and native plant landscaping at Mission Bay and Aldea Center.
Learn more about Housing Services.

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Real help in real time

When something’s not working, getting it fixed ASAP is your top priority. To improve real-time customer reporting of job actions and status, Facilities Services implemented FMTrack Mobile. This tool allows the Facilities Services staff to be more efficient and increase the accuracy of completing the work orders of our campus customers. In addition, protocols have been updated with the Customer Service Center to help supervisors manage event set-ups more efficiently, reducing errors in the overall process.

Learn how Facilities Services helps maintain an excellent physical environment for everyone at UCSF.

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Demystifying Pregnancy & Family Medical Leave

Navigating UC San Francisco leave policies and disability benefits can be challenging. This year, Family Services partnered with UC San Francisco’s Committee on Family Services to provide convenient web access to policies and resources for planning dependent-care related leave, as well as support and resources for a successful return to work/school.

Check out the new Quick Links to Family Policies.

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24,000
The number of customers served at 80 UCSF activities produced by Arts & Events in 2013-2014.

250
The increase in the number of bicycles parked at Parnassus and Mission Bay since Transportation expanded its Bike Parking Program.

2M
Actually, 2,016,000. That's the number of business cards Documents & Media printed last year, or 168K cards a month.

155
The number of elevator systems managed and maintained by Facilities Services.