How do I sign up for the challenge? How do I log my activity?
Go to stepitup.ucsf.edu to sign up! Once the challenge starts, you can visit every day to enter your activity.
Where do I get the mobile app?
You can download a mobile app to make logging your activity even easier. This app, called “Extracon Health Tracker”, is the app for our challenge platform software, and you can enter all of your challenge entries on the app rather than going to stepitup.ucsf.edu. It also has a built-in step tracker. The app is available for Apple or Android devices. To find it, search for “Extracon Health Tracker” in your app store.
If I miss visiting the website for a day, can I still report my activity?
Yes, you can change the day you’re reporting for. However, you can only go back two weeks, so don’t wait too long! Additionally, if you delay logging your activity, you may miss out having enough points to be eligible for the weekly prize drawings.
The exercise I reported for yesterday is showing up today!
Our web server is on Central time, so if you report activity after 10 PM, it will show up on the following day. We are planning to fix this issue in the future. For now, please make sure that the correct day is showing when you’re reporting.
If you do enter activity that show up on the wrong day, an easy fix is to swap days—leave yesterday’s exercise showing for today, and go back and report today’s exercise for yesterday.
How do I use my fitbit or other tracking device to automatically report steps?
To connect your Fitbit, use the “Devices” link on the left side of the Step it Up website. See here for a tutorial. Devices other than Fitbit are not currently supported.
The “weight maintenance” goal isn’t appropriate for me. What can I do?
If you’re not concerned about your weight or are expecting to gain weight for other reasons (such as pregnancy or drug side effects), you don’t have to enter your weight. The challenge is designed so that everyone can reach the goal without those points.
If you are making an effort to gain weight (building muscle, recovering from an illness, etc), email us before the end of week 1 and we’ll set you up to receive points if your weight goes up instead of down.